Conflict and Change

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Training Courses

Free Training For Our Volunteers

Training programmes in communication skills, facilitation and mediation.

All our volunteers get access to our free of charge Community Mediation and Conflict Resolution courses. Get in touch to day to become a volunteer and learn to help your community.

Interested in developing a new set of skills?

Want to help out in your community as a volunteer?

Enjoy meeting and talking with people?

Based in Newham or nearby?

Take the first step to becoming a trainee Community Mediator for Conflict and Change by joining us on this interactive 5-day course in September 2022.    

COURSE DETAILS

Our Online Mediation & Interpersonal Skills Training course takes place 5 days in September, running from 9.30am-4.30pm on the dates below.    

Introduction session: September 19th 2022   6.30pm-7.30pm

Then Monday – Friday 26th , 27th, 28th , 29th & 30th September 2022    

This mediation training covers both process and practice, and you will finish the course with tools to mediate community conflicts in a way that nurtures holistic resolution and reparation.

Over the 5 days we will cover: Understanding conflict; you and conflict; the mediation process; holding the space for challenging discussions; practice in core skills – and much more.    

Based on the Conflict and Change historically established “in person” community mediation training, we are delighted to have commissioned the creation of an online training version.

Inspired by the difficulties and experience’s the pandemic brought to the fore in relation to physical contact and participation in training venues and homes, the light really shone on the need for alternative mediation delivery and engagement possibilities for people in the community, for a host of reasons.

Together with another community resolution organisation, Conflict and Change have created and developed a full online mediation training for our volunteers, or for people interested in mediation as an area of interest and possible future career opportunities.

Between us, Conflict & Change (Newham, London) and Community Resolve (Bristol) have over 60 years of using mediation practices. We have worked in communities in numerous ways, including, teaching peer mediation in schools, family conflict intervention projects, workplace mediations, inter faith conflicts, disability rights mediation, special education needs mediation, and have lots of teaching experience to share.

This mediation training covers both process and practice, and you will finish the course with tools to mediate community conflicts in a way that nurtures holistic resolution and reparation. Over the five days we will cover: Understanding conflict; you and conflict; the mediation process; holding the space for challenging discussions; practice in core skills – and much more.

TO BECOME A TRAINEE VOLUNTEER MEDIATOR AFTER THE COURSE

Once you have completed all days of the course (Days 1-5) you will have a one-to-one feedback session with one of the trainers. To then become a trainee mediator, you’ll need to:    

  • Live in or near Newham or have strong Newham connections
  • Share the vision of Conflict & Change
  • Have demonstrated the essential qualities needed by a mediator during the online training
  • Be free to attend a mediator induction session once this training is complete
  • Have 6 hours a month available for add-on training, supervision and case visits over 18months
  • Have a good level of self-awareness
  • Be committed to ongoing learning and personal development
  • Be able to give, receive and learn from constructive feedback
  • Be sensitive to cultural differences and customs
  • Be reliable and punctual, keep to agreements and respond to messages

If this is YOU, we would love to hear from you, whatever your previous experience, please get in touch to express interest in attending the course and for further information.